MYSOLARK

SYSTEM MONITORING & MANAGEMENT TOOLS

DOWNLOAD OR LOGIN TO MYSOLARK

MYSOLARK WEB LOGIN

DOWNLOAD THE MYSOLARK V1 APP^*

*NOTICE: Until the MySolArk Installer App is released, installers should continue using the MySolArk V1 app to:

Commission new Residential and C&I systems
Remotely access and configure existing systems

DOWNLOAD THE MYSOLARK V2 APP

Sol-Ark® software and mobile apps are developed in the United States. All data is securely hosted on AWS US-based servers.

introducing the new mysolark v2 app

MYSOLARK V2 FEATURES:

Designed for System Owners: track real-time energy flows and system state for your home energy system.

At-a-Glance Energy Dashboard: provides enhanced monitoring, performance insights, VPP enrollment and access to system settings.

Available on iOS and Android

MYSOLARK V1 & V2 APP TRANSITION FAQs

WHEN WILL THE MYSOLARK V1 APP NO LONGER BE SUPPORTED?

iOS support ends April 28
Android support ends May 31
The MySolArk V1 app will still function and remain available for download; however, no further updates, bug fixes, or support will be provided.

WILL THE MYSOLARK V1 STOP FUNCTIONING?

No. The app remains available for download and use, though no further updates or bug fixes will be provided. Extended support is limited, but the Sol-Ark team will continue to assist if needed.

WHAT APPS ARE REPLACING THE MYSOLARK V1 APP?

MySolArk V2 App available April 14 (for residential system owners)
MySolArk Installer App available May/June 2026. (for residential installers).

WILL MYSOLARK V2 SUPPORT TABLETS?

Yes. The V2 app will support both iOS and Android tablets.

WILL MYSOLARK V2 SUPPORT WIFI & ETHERNET?

Yes. It will support both.

WHICH APP SHOULD RESIDENTIAL INSTALLERS USE NOW?

Please continue to use the MySolArk V1 App until the new MySolArk Installer App is released
After the MySolArk Installer App is released, residential installers can then transition.
The MySolArk V2 App is for the residential system owner (homeowner) to monitor and customize their energy system.

CAN RESIDENTIAL INSTALLERS USE THE MYSOLARK V2 APP?

No. Installers should continue using the MySolArk V1 app until the Installer App is released.
Functions such as fleet management, plant transfer, plant sharing, and Wi-Fi configuration are NOT currently available in the MySolArk V2 App.
Reports for SGIP and LUMA compliance are NOT available in the MySolArk V2 App.

WHAT SHOULD RESIDENTIAL SYSTEM OWNERS (HOMEOWNERS) USE NOW?

Download the MySolArk V2 App
Residential system owners, or the homeowner, should begin using the MySolArk V2 application to monitor their home or location energy use.

WHAT SHOULD C&I SYSTEM OWNERS DO?

Continue using the MySolArk V1 app until C&I monitoring is available in the MySolArk V2 app.

WILL PUSH NOTIFICATIONS WORK DIFFERENTLY WITH MYSOLARK V2?

All prior notifications are available with the MYSOLARK V2 app, plus more in the future.

WILL HISTORICAL PRODUCTION & CONSUMPTION DATA BE PRESERVED?

Yes. All existing plant data will be viewable with all apps.

WILL MYSOLARK V2 SUPPORT MULTIPLE LANGUAGES?

Yes. English and Spanish are supported with more to come.

WHAT ABOUT THE MYSOLARK WEB APP & LOGIN?

Yes. The MySolArk web login and portal will remain accessible and supported
Your login credentials will remain the same.
Web App URL: https://www.solarkcloud.com/login

WILL THE MYSOLARK PLATFORM DATA SYNC?

Yes. It will.
The MySolArk Web Application, the MySolArk V1 App, and the MySolArk V2 App will data sync.

CAN C&I INSTALLERS USE THE MYSOLARK V2 APP?

No. Please continue to use the MySolArk V1 App until C&I commissioning functionality is available with the MySolArk Installer app.

WHAT ARE THE HARDWARE & FIRMWARE COMPATIBILITY REQUIREMENTS FOR MYSOLARK V2?

Residential Hybrid Inverter
- - 5K Outdoors
  - 8K Indoors V3 or newer
  - 8K Outdoors
  - 9K Indoors/Outdoors
  - 12K Indoors/Outdoors
  - 15K Outdoors
  - 18K Outdoors
C&I Hybrid Inverters
- - Not presently supported by the MySolArk V2 app
Must have COMM:
- - 143F or newer
  - MCU: XX22, or newer
WIFI Dongles
- - Hardware version 4 or newer
  - Software version v0115 or newer

WHY IS THE CHANGE HAPPENING?

To deliver a better, more focused experience with dedicated apps tailored to the different needs of owners and installers.

MYSOLARK V1 APPLICATION

MYSOLARK V1 FEATURES

- Commission and monitor Residential and Commercial Inverters
- View plants, solar production, consumption, grid import/export and battery usage
- California: Submit SGIP data to your utility
- Puerto Rico: Download grid settings reports for LUMA compliance

Important Notice: iOS support ends April 28 Android support ends May 31. The MySolArk V1 app will remain available for use, but no updates, bug fixes, or new features will be provided after these dates.

MYSOLARK ONLINE WEB APPLICATION

FEATURES

- Monitoring of Sol-Ark Residential and Commercial hybrid inverters
- Fleet management, performance insights
- VPP enrollment
- Remote access to system settings